Terms & Conditions

Terms and Conditions of Use

These Terms and Conditions of Use ("Terms of Use") govern the User's access to and use of the content and services provided through www.AstroBhrigu.com (hereinafter referred as “We” “AstroBhrigu” “us” “our” “AstroBhrigu application” “Website & Apps”).

By using the Website or Apps, you agree to be bound by these Terms of Use.

Updates to Terms
AstroBhrigu may revise these Terms of Use at any time without prior notice. Users are responsible for regularly reviewing these Terms of Use to ensure compliance.

User Consent
By accessing and using the Website, you ("Member," "You," "Your") acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with these Terms of Use, please refrain from using the Website or clicking the "I AGREE" button.

General Description
AstroBhrigu operates as an online platform offering astrological content, reports, data, and consultations via telephone, video, and email ("Content"). The Website offers both free and paid services ("Services"). Access to certain personalized services and additional content requires registration as a member. By registering for Paid Services, you agree to:
1. Provide accurate, current, and complete information as prompted by the Website.
2. Maintain and update your information to ensure its accuracy and completeness.

Registration and Eligibility
By using the Website, you confirm that you are at least 18 years old and legally capable of entering into a binding contract under the Indian Contract Act, 1872. AstroBhrigu is not responsible for any misuse of the Website, including by minors. You may ask questions about minors in your family under these Terms.

To access services, Users must register as Members, providing accurate and up-to-date information. Accounts may be created using your phone number, OTP, or a valid email ID. Users must protect their login information and are responsible for all activities under their accounts. The Website reserves the right to suspend or terminate accounts if inaccurate or incomplete information is provided.

"Call with Astrologer" Feature
By agreeing to these Terms of Use, you consent to receive calls on your registered mobile number, even if it is listed on a Do Not Disturb (DND) registry.

Website Content
The Website and any linked sites are private property. All interactions on the Website, including advice received from licensed providers, must comply with these Terms of Use. Users must not post or transmit any unlawful, abusive, defamatory, or otherwise objectionable material. AstroBhrigu reserves the right to suspend or terminate access to the Website and may discontinue or modify its features at any time.

The Website does not guarantee the accuracy or effectiveness of any medical or astrological advice provided by third-party service providers. Users should consult qualified professionals for medical diagnosis and treatment. AstroBhrigu is not liable for any incidents resulting from the use of its services.

User Account Access
AstroBhrigu may access User accounts to ensure service quality and address complaints. By using the Website, you consent to this access as needed. Refer to the Privacy Policy for more information on data handling.

Privacy Policy
By using the Website, you agree to the terms of the Privacy Policy. Any updates to the Privacy Policy will be posted on the Website.

Breach and Termination
AstroBhrigu reserves the right to modify, discontinue, or alter services or User accounts without notice. Violations of these Terms of Use may result in the immediate termination of the User’s account. AstroBhrigu may also terminate service provider profiles for violations of agreed-upon terms.

Delivery, Cancellation, and Refund Policy
1. No refunds will be issued for reports once processing has started.
2. If a service is cancelled before execution, refunds may be considered at AstroBhrigu’s discretion.
3. Refunds are not available for technical issues, incorrect data provided by Users, or damaged products after delivery.
4. AstroBhrigu is not liable for any adverse outcomes resulting from the use of its services or products.
5. Refunds will be credited to the User’s AstroBhrigu wallet within 10 business days after verification.

User Obligations
Users must not:
- Post or transmit false, defamatory, or harmful material.
- Collect email addresses for spam or solicitation.
- Upload or distribute viruses or malicious software.
- Attempt unauthorized access to the Website.
- Violate applicable laws or these Terms of Use.
  
Users agree to report any misuse or abuse of the Website and comply with all obligations outlined in these Terms.

Bank Account Information
Users must provide accurate banking information for payment processing. Users agree to use only authorized debit/credit cards and are responsible for ensuring sufficient funds for transactions.

These Terms and Conditions are subject to change, and Users should review them periodically to stay informed of any updates.

Disclaimer / Limitation of Liability / Warranty

No Warranties for Service:

The Website & Apps provides astrological counseling based on individual knowledge, experience, and interpretations, which may vary among astrologers.
The Website & Apps and its subsidiaries, affiliates, officers, employees, agents, partners, and licensors do not guarantee that:
The service will meet your requirements.
The service will be uninterrupted, timely, secure, or error-free.
The results obtained from the use of the service will be accurate or reliable.
The quality of any products, services, information, or other materials purchased will meet your expectations.
Any errors in the software will be corrected.

Disclosure Requirement:

Users must fully disclose their emotional, mental, and physical state when seeking advice to allow astrologers to make informed judgments.
Services and Materials:

All services and materials provided by the Website & Apps are on an "as is" basis, without any kind of warranty, whether express, implied, statutory, or otherwise.

Liability:

The Website & Apps disclaims all liability related to user content, including intellectual property rights, privacy, publicity, obscenity, or other laws.
The Website & Apps is not liable for any loss resulting from unauthorized use of user accounts.
The Website & Apps is not responsible for any inaccuracies, errors, delays, or omissions in data, information, or messages, nor for any loss or damage arising from such issues.

Service Interruptions:

The Website & Apps shall not be responsible for delays, inability to use the Website & Apps, or the provision or failure to provide functionalities due to periodic maintenance or other reasons beyond its control.

User Responsibility:

Users are solely responsible for any damage to their computer systems or loss of data resulting from downloads from the Website & Apps.
Typographical Errors:

The Website & Apps is not responsible for any typographical errors leading to invalid coupons.

Entertainment Purpose:

The services provided by the Website & Apps are for entertainment purposes only, and all warranties are disclaimed.

Third-Party Advisors:

Advisors/consultants/astrologers are not employees of the Website & Apps. The Website & Apps verifies their credentials but does not guarantee the validity, accuracy, or completeness of their advice.

Suicide Helpline:

The Website & Apps is not a suicide helpline. Users considering suicide should discontinue using the services and contact appropriate emergency services.

Limitation of Liability:

AstroBhrigu's liability is limited to the amount paid by the user for the service during the term of membership.

Indemnification:

Users agree to indemnify, defend, and hold harmless the Website & Apps and its affiliates from any third-party claims, damages, or costs arising from the use of services or violation of rights.

Proprietary Rights:

Content on the Website & Apps, including text, images, and software, is protected by copyrights and other proprietary rights. Users are not permitted to reproduce or distribute the content without authorization.

Notices:

All notices shall be in writing and sent via email or snail mail, deemed given 24 hours after an email is sent, or 3 days after snail mail deposit.

Content Restrictions:

The Website & Apps strictly prohibits content that endangers children, contains inappropriate sexual content, hate speech, violence, terrorist content, or promotes dangerous products.

Modification of Services:

The Website & Apps reserves the right to modify or discontinue services without notice and shall not be liable for any such changes.